Catch-ups
Reconnect with people you have real history with who haven't heard from you in a while. NetworkOS suggests a few at a time and drafts a short sequence you review, edit, and send from your own Gmail.
NetworkOS finds people you have real history with — at least a couple of meetings or a genuine email back-and-forth — whose last touchpoint was more than a month ago, and suggests up to 5 at a time with a one-line reason each. Accepting drafts a 3-step sequence in your voice: a hello and two gentle follow-ups. You send step 1 yourself, and the sequence stops the moment anything happens between you.
Pick the thread back up
Catch-ups is about the people you've built real history with, meetings and email threads, who haven't heard from you in a while. NetworkOS suggests a few at a time; you decide.
Good relationships rarely end. They just go quiet. Catch-ups keeps that from happening without turning your network into a to-do list: accept a suggestion, review a short sequence written in your voice, and send it from your own inbox.
How suggestions are picked
Every day, NetworkOS looks for people you have real history with, at least a couple of meetings or a genuine back-and-forth over email, whose last touchpoint on any channel was more than a month ago. Each suggestion comes with a one-line reason so you can see the history at a glance.
A few rules keep it calm:
- Never more than five at a time. Catch-ups is a short list, not a backlog.
- Dismiss pauses that person for 60 days. They won't come back sooner.
- "Don't suggest again" is permanent. It lives behind the three-dot menu on each suggestion.
- Ignored suggestions expire. If you leave one untouched for three weeks, it quietly goes away.
When your calendar looks light in the weeks ahead, the card says so. A quiet stretch is a good window to reconnect.
From suggestion to sent
Open a suggestion
Suggestions appear on your dashboard and on the Catch-ups page, each with a one-line reason. Click Start catch-up and NetworkOS writes two short notes in your voice: a hello and a gentle follow-up. Want a third? Add a second reminder on the review page.
Make it yours
Edit either email, set how many days later the reminder goes out, or regenerate the drafts with a note like 'mention their fundraise' or 'keep it shorter'. Changes save on their own, and nothing sends while you edit.
Send the first email yourself
The first email only goes out when you click Send. It sends from your own Gmail, so the reply lands in your inbox like any other email.
The reminders handle themselves
If the thread stays quiet, each reminder follows in the same thread the number of days you chose after the previous email. Every send lands during your working hours, never in the middle of the night.
It stops the moment something happens
A reply, a meeting, or any other new touchpoint between you stops the remaining steps on its own. You get a short email either way, with a Send anyway link if you want the rest to go out after all.
The emails themselves are plain and personal: your words, your signature, no footers or branding. They read like you wrote them, because you reviewed every line before anything sent.
Your scheduling link
Add a scheduling link under Settings → Email and the drafts weave it in so people can grab time with you directly. Leave it empty and the drafts invite them to reply with times instead. Either way works; the link just removes a round trip.
The weekly digest
At most once a week, NetworkOS emails you a short digest of who is worth reconnecting with. It only sends when there's someone worth it; a quiet week means no email. Each person in the digest has a one-click "Not this one" link if they're not a fit right now.
Every digest has a one-click link to turn it off, and the Catch-up digest toggle in Settings → Notifications does the same. That toggle also covers the short notices you get when a sequence pauses or someone replies.
Take the guided tour
The fastest way to learn the flow is the built-in tour. Open the Getting started checklist on your dashboard and click Start your first catch-up, or add ?tour=catch-ups to your dashboard address. The tour uses a practice contact, so nothing reaches your real network and nothing sends.
Common questions
Why is this person suggested?
Because you have real history together, meetings or a genuine email back-and-forth, and it's been a while since anything happened between you on any channel. The one-line reason on the suggestion spells it out. People you already have something in flight with, like an open introduction, are left alone.
How do I stop suggestions for one person?
Dismiss pauses that person for 60 days. For never again, open the three-dot menu on the suggestion and choose Don't suggest again. That one is permanent.
What exactly stops a sequence?
A reply in the thread. A meeting with them on your calendar. Any new touchpoint NetworkOS records with that person, like an email or a note. A bounced address stops it too, so nothing lands in a dead inbox. Whenever a sequence stops, you get a short email, and when the stop was a new touchpoint it includes a one-click Send anyway link to resume.
Can I attach files?
Not yet. Catch-up notes are short personal emails and read best without attachments. If you need to share a file, send it in your own reply once the conversation restarts.
Which inbox does it send from?
Your primary Gmail. If you've connected more than one mailbox, a Send from picker on the review page lets you choose, and the whole sequence sends from that account.
Related
Common questions
- How does NetworkOS decide who to suggest for a catch-up?
- It looks for genuine history — at least a couple of meetings, or a real email back-and-forth — where the last touchpoint on any channel was more than a month ago. It suggests up to 5 people at a time on the dashboard and the Catch-ups page, each with a one-line reason explaining why they surfaced.
- What is in a catch-up sequence?
- Three steps drafted in your voice: an opening hello and two gentle follow-ups. You review and edit every step, drop step 3, or regenerate with instructions. Step 2 follows in the same thread a few days later and step 3 about a week after that, all during working hours.
- When does a catch-up sequence stop?
- The moment anything happens between you — a reply in the thread, a calendar meeting, or any other recorded touchpoint. A bounce stops it too. You get a short notice email when a sequence stops, with a one-click "Send anyway" resume for when the stop was a new touchpoint you would rather not count.
- What happens if I dismiss a suggestion?
- Dismissing pauses that person for 90 days. "Don't suggest again" is permanent. Suggestions you simply ignore expire on their own after 3 weeks, so the list stays current rather than accumulating.