Privacy Policy

Overview

NetworkOS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

We believe in transparency and giving you control over your data. We only collect what we need to provide our service, and we never sell your personal information to third parties.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Professional title and company (optional)
• Profile information you choose to provide

Connected Account Data

When you connect your Google account, we access:

• Email metadata only - sender, recipient, timestamps, and subject lines. We never read or store the body content of your emails.
• Calendar events - meeting titles, attendees, and times to understand your professional relationships.
• Contacts - names and email addresses from your Google Contacts.

Usage Data

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage patterns to improve our service

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Map your professional network and identify introduction opportunities
• Generate AI-powered matches between your contacts and portfolio companies
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our product
• Protect against fraudulent or unauthorized activity

Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• OAuth tokens for connected accounts are stored with encryption
• Regular security audits and penetration testing
• Access controls and audit logging for all data access
• SOC 2 Type II compliance (in progress)

Data Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers - with vendors who help us operate our platform (hosting, analytics, email delivery)
• Legal Requirements - when required by law or to protect our rights
• Business Transfers - in connection with a merger, acquisition, or sale of assets
• With Your Consent - when you explicitly authorize us to share information

Your Rights

You have the right to:

• Access - request a copy of your personal data
• Correct - update inaccurate information
• Delete - request deletion of your data
• Export - receive your data in a portable format
• Disconnect - revoke access to connected accounts at any time

To exercise these rights, contact us at privacy@thenetworkos.com.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell cookie data. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.