Working with contacts
Browse, filter, and open contacts to see relationship strength, history, and sources — then edit, merge, enrich, or archive.
Every contact carries a relationship-strength score from 0 to 100, built from email frequency, meeting frequency, how long you have known each other, how recently you last spoke, and a bonus for appearing in multiple sources. You can browse, filter and sort by that score, override and lock it manually, and merge duplicates, enrich thin profiles, or archive people you no longer track.
Browsing and finding contacts
The contacts page lists everyone in your network. By default it's sorted by relationship strength, so the people you know best are at the top. You can also sort by name or by last interaction.
- Search by name, email, company, or title to jump to someone fast.
- Filter by contact type (investors, executives, talent, and more), by source (Gmail, Calendar, Google Contacts, LinkedIn), by tag, company, industry, or location, and by relationship-score and last-interaction ranges.
- Show archived to bring inactive contacts back into view when you need them.
Each row shows source badges so you can see where a contact came from — a Gmail thread, a calendar invite, a LinkedIn connection, or several at once.
The contact detail panel
Open any contact to see the full profile in a side panel: role, company, emails and phone, LinkedIn, location, and the data sources that built it. You'll also see:
- Relationship strength (0–100) with a breakdown of what drives it — email frequency, meeting frequency, how long you've known each other, recency, and a bonus for appearing in multiple sources.
- Activity history — notes, meetings, and emails with that person in one timeline.
- Notes and tags on the contact (see Notes & tags).
Adding and editing
Add a contact manually with their name, email, phone, title, company, and LinkedIn — useful for someone you met who isn't in your inbox yet. You can edit any field later, add extra email addresses, and archive a contact to remove it from your active network without losing it.
Merging duplicates
The same person often arrives from more than one source. NetworkOS recommends likely duplicates and shows a preview of which details it'll keep from each. When you confirm a merge, the primary contact absorbs the other's emails, tags, and interaction history.
Enriching a contact
When a profile is thin, enrichment fills in missing details — title, company, location, LinkedIn, and more — from third-party data. The contact shows an enrichment status so you know when it's working and when it's done.
Bulk actions
Select several contacts with the checkboxes to act on them together — apply or remove tags across the group, or archive in one step. It's the fastest way to organize a batch you just imported or searched for.
Related
Common questions
- How does NetworkOS calculate relationship strength?
- The score runs 0 to 100 and combines five signals: how often you email, how often you meet, how long the relationship has existed, how recently you last interacted, and a bonus when someone appears in more than one connected source. The contact detail page breaks the score into those components so you can see what is driving it.
- Can I override a relationship score?
- Yes. If the score does not match what you know about a relationship, you can set it manually and lock it so the automatic rescoring leaves it alone. This is useful for people you mostly talk to off-channel, where email and calendar data understate how well you actually know them.
- What happens when I merge two contacts?
- The contact you keep permanently absorbs the other one's email addresses, tags and interaction history, and the duplicate is removed. There is no undo, so confirm the two records really are the same person before merging.
- How do I filter my contacts?
- You can filter by contact type, source, tag, company, industry, location, relationship-score range and last-interaction range, then sort by relationship strength, name or last interaction. Archived contacts are hidden by default and can be shown when you need them.