Get set up

FAQ

Quick answers to common questions — LinkedIn emails, shared connections, what NetworkOS reads, and more.

Getting set up

Where do my contacts come from?

NetworkOS builds one unified graph from several sources so you don't have to maintain a contact list by hand: Google Contacts (names and emails you've saved), Gmail (the people you actually correspond with), Google Calendar (who you meet with and how often), and LinkedIn (your professional connections, added via a CSV export or the Chrome extension).

The same person often shows up in more than one source. NetworkOS deduplicates them into a single contact and enriches each profile with company and role details, so your graph stays clean and searchable.

Related Importing your contacts

Do I have to wait for the whole sync to finish before I can use NetworkOS?

No. You can search your network and start introductions immediately. A large network keeps enriching for a while after the first import, so profiles simply get richer in the background as the sync finishes.

Related Importing your contacts

Importing & LinkedIn

Can NetworkOS pull email addresses from my LinkedIn connections?

LinkedIn deliberately limits this. When you export your connections, the CSV only includes an email address for the small number of people who have explicitly chosen to share theirs. For most connections the email field comes back empty — that's a LinkedIn restriction, not something the import can change. So a LinkedIn import gives you names, companies, titles, and profile URLs, but usually not emails.

You can still capture those addresses one profile at a time using NetworkOS inside Claude (Cowork). You teach Claude a short routine once: give it a LinkedIn profile, have it open that profile in the Chrome browser, click "Contact info," read the email LinkedIn shows there, and add it to that person's contact in NetworkOS.

The most useful way to run this is as part of a daily routine. Each morning Claude can look up contact info for just the people you're meeting that day and file it automatically, so the emails you actually need are there without any manual lookup.

One caution: don't point this at your whole connection list in a loop. LinkedIn caps how many profiles you can view in a day and will flag accounts that move too fast. Pulling info for the handful of people you genuinely need each day stays comfortably within those limits.

Related Importing your contacts · NetworkOS in Claude · Your daily superconnector routine

Finding & connecting

Can NetworkOS show the connections I have in common with someone (mutual or shared connections)?

Not today. NetworkOS builds your graph from the people you're directly connected to — your contacts, the people you email and meet with, and your LinkedIn connections. It doesn't yet map who you and another person know in common, or who your connections are connected to (shared or second-degree connections).

It's a capability we've heard interest in and are looking into. If it's something you'd find valuable, tell us at founders@thenetworkos.com — that kind of feedback is exactly what helps us decide what to build next.

Related Searching your network

Privacy & data

Does NetworkOS read my whole inbox?

No. NetworkOS only reads the email threads it sends on your behalf — your introductions and recommendation requests — plus any thread you explicitly loop in (by Bcc'ing or Cc'ing the loop address), and it uses those reads only to track replies. Nothing else in your inbox is touched, and message contents aren't stored.

Your data is encrypted, never shared, and you can export or delete everything at any time.

Related Privacy & your data